Questions

 

For PR and Wholesale inquires contact Iram.Murra@irammurra.com

I've placed an order online  & need an update. Who do I call or email?
Please email us at Iram.Murra@irammurra.com. All of your orders are packed by hand Monday-Friday 9-7pm PST. That is the best time to contact us.


How long does it take to get my I.Murra?
If items ordered are not in stock, we special order it for you! Special orders take about 1-2 weeks to be made and prepared for shipping, which should be added to the following shipping services and turn around times:

USPS Standard Shipping (Domestic) 1–5 weeks
USPS Standard Shipping (Int'l) 2–6 weeks
USPS Express Mail (Int'l) 3–5 business days
FedEx Expedited (Domestic) 3–5 business days

Special Orders
Please allow 3-5 weeks for all special order jewelry to be handmade for you!

For any faster shipping services or to inquire on available stock, please email us at

Iram.Murra@irammurra.com

Do you ship internationally?
Yes, we ship to every place the post office ships!

What if I would like something in a different material?
send your request to Iram.Murra@irammurra.com

Can I order a different chain than what is offered online?
Sure! you can email us at Iram.Murra@irammurra.com, Usually the chains we use are 18", 20" black leather and gold plated chains are included in your purchase.

What if I have questions about the online store?
Please send any questions about our online store or online purchases to Iram.Murra@irammurra.com

Is there an international ring size chart?
Yes there are many online, like this one: love2have.co.uk/ring-size-conversion.html

How do I find my ring size?
You can use this site: findmyringsize.com

Will the rings and bracelets turn my fingers/wrist green?
It depends one hundred percent on the person. Those with dry skin have less chance of fingers turning green. You can put clear nail polish inside ring/bracelet which will protect it and your skin. If you are unsure about what metal allergies you might have, sterling silver is always the safest bet.